Business strategy

Whether you’re a small business owner refining your offer or a growing team navigating change, I help you clarify what you sell, who it’s for, and how to scale without losing purpose. My strategy work brings together sharp messaging, customer insight and commercial thinking so you can grow with intention.

Feeling stuck in the swirl?

You’re wearing all the hats. Saying yes to all the things. Spinning up new offers while second-guessing your pricing, your positioning, and your actual plan. And every time you try to zoom out? You get dragged straight back into the day-to-day.
 
Sound familiar?
•you’re not sure if your current offer still fits — or how to talk about it if it does.
•you’re struggling to attract the right clients, or convert the ones who show up.
•you’ve got ideas (so many ideas) but no clear path to follow.
•You feel like you should be “further along” by now — but don’t know where to start.
 
This is where I come in.

From scattered ideas to strategic direction — coaching that brings clarity, confidence and commercial focus.

My business coaching helps founders and service-led entrepreneurs cut through the noise and make intentional, aligned decisions.

Whether you’re pivoting, refining your offer, or questioning what comes next, I create a focused space to explore possibilities, test assumptions, and simplify your direction.

I use evidence and data to inform decisions so we remove the guess-work so you can build and scale a business that will generate the revenue you’re looking for. 

Blending strategic thinking with coaching principles, I help you uncover what’s working, what’s not, and where your energy (and revenue) is best spent — so you leave with clarity, confidence, and a next step you’re excited about.


How to work with me

Whether you just want a quick review or an in-depth business planning reset, I’ve got you covered.

Content Clarity Audit

A strategic snapshot of what’s working — and what’s not.

This audit gives you an honest look at your current offer, positioning, and messaging. Perfect if you’re feeling “off” but not sure what needs to shift.

→ A short report with no fluff, just actionable insight.

→ Great for: refining your offer or prepping for a rebrand.

Strategic Sprint

One focused day. Big clarity. Fast action.

In this 0.5–1 day session, we’ll tackle the parts of your business that need attention — fast. From positioning and pricing to processes and priorities, this is your space to think clearly and move forward.

→ Fully tailored to your business challenges

→ Great for: small teams and solo founders needing a reset without the faff.

Business Reset

The deep dive that changes everything.

A full strategic review of your business — including your positioning, services, products, and the goals you’re actually trying to hit. This is about realignment, not just rewriting your mission statement.

→ Strategy that supports your work and your wellbeing

→ Great for: growing teams, membership orgs, or businesses at a crossroads.

Why work with me?

I've supported businesses in growing their revenue online through clear and compelling marketing and optimised digital experiences for over 12+ years.

As a qualified Executive Coach and Mentor with extensive experience in helping businesses of all shapes and sizes build and grow their online presence, and as a business owner to three successful businesses, I know the pitfalls that come with running a business, the barriers for growth. It’s not easy but the combination of a growth mindset and the practical access to tools, processes and automation can help you rise above.

I also understand that, sometimes, all it takes to achieve business growth is through clarity and accountability to focus on the revenue streams that will make you money through your online presence.

I am your coach, strategist and critical friend wrapped into one energetic but straight talking woman. Together we assess your data sources, your blind spots, combined with an audit of your products and services and the way your messaging enhances your offer. 

Who I’ve worked with

I’ve worked with membership-organisations including Royal Society of Arts and the National Trust. I’ve worked with purpose-led charities like Alzheimer’s Society, the Holocaust Society and Marie Curie. I’ve worked with small businesses and start ups as an external business planner.

What I believe in

At the heart of my work is a belief that business should feel clear, grounded, and human. These values guide every service I offer, every decision I help shape, and every client relationship I build.

Clarity creates confidence

When you’re clear on what you offer, who you help, and where you’re headed, everything else starts to click into place. I help people and teams find that clarity — because it leads to better decisions, stronger messaging, and sustainable growth.

Sustainable growth beats quick wins

I don’t believe in hype or hustle. I believe in progress you can sustain — growth that’s aligned with your values, your goals, and your life. Whether it’s a founder redefining success or a comms team reshaping strategy, we work at a pace that prioritises quality and integrity.

Work should support life, not compete with it

Especially for women and working parents, your career or business shouldn’t pull you away from your life — it should make it better. I advocate for business models and work structures that reflect the realities of modern life, without sacrificing ambition.

People drive progress

Behind every strategy, system or success story is a team — and often, some very human blockers. My approach blends delivery expertise with coaching principles so I can help shift thinking, unlock confidence, and bring people with you.

Hear from my clients

Scalable and personalised strategy for service-led businesses

"I came to Olivia feeling overwhelmed and stuck. I had ideas — too many of them — and no clear plan for what to prioritise next in my business. In just a few sessions, Olivia helped me untangle my thinking, reconnect with why I started, and design an offer that felt both sustainable and exciting. Her ability to ask the right questions and reflect things back with clarity is powerful. I now have more confidence in my decisions and feel more in control of where I’m headed."
Jess
Founder of a purpose-led consultancy
I was feeling scattered in my business — offering too many things and unsure what was actually working. Olivia helped me take a step back, simplify my services, and reconnect with the core of what I wanted to offer. Her sessions were a mix of deep thinking and practical direction, and I came away with a clear plan and renewed confidence in my offer. Within a few weeks, I’d relaunched with a tighter focus — and it’s already made a difference in how I show up and how my audience responds.”
Lea
Self-employed nutritionist
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